Service and Support - Lancer Worldwide

Service request form

Please fill the form below.

Ph: 1300 551 361

Email: lancerservice@lancerworldwide.com

To provide the best possible service to the Customer please ensure the requested information below is completed in full. All fields are mandatory.

THIS FORM MUST BE COMPLETED AND RETURNED BEFORE ANY CALLS CAN BE PLANNED

If your service/warranty request relates to a Co2 monitor error or detection, or no product pouring please call us on 1300 551 361 after you have submitted this form so we can prioritise your request. Thank-you

Business Address
Site Address (Equipment Location)
Equipment
PLEASE NOTE: Standard warranty call-outs take place Monday-Friday between 8.00am and 4.30pm (except Public Holidays). Any call outs outside of these times will be subject to penalty rates. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, number faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable.

Please be advised that all work carried out will be billed on payment terms - 7 days from invoice date.

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